SHIPPING & RETURNS

DO YOU SHIP WORLDWIDE?

Yes - enter your chosen delivery location & your cart will update with the shipping charges for chosen country. 

 

Delivery Information

UK

Your order will be despatched from the Pins & Knuckles warehouse located in Margate, England.

    • STANDARD DELIVERY for all orders - 48 Hour (not guaranteed).

 Please allow 2-5 days for delivery.

  • UK EXPRESS SHIPPING 24 - 48 Hour. 

    Europe 

    Your order will be despatched from the Pins & Knuckles warehouse located in Margate, England.

    • STANDARD DELIVERY for all ordersDelivered within 5-10 days  (does not include weekends/holiday days)

    Rest Of World 

    Your order will be despatched from the Pins & Knuckles warehouse located in Margate, England.

    • STANDARD DELIVERY for all orders. Delivered within 5-14 days (does not include weekends/holiday days)

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    WHAT'S YOUR RETURNS POLICY?

    If there is a problem with your item or order please email us here - facingthegallows@gmail.com

    Please note: this will not include a pre-paid label and you will have to pay the postage costs.

    Post your item back to us & we will refund the cost of your item. If you wish to replace it, please order again.

    We only offer refunds & not exchange of items at this present time.

    Please note: the item you are returning should be unworn, unwashed and in its original condition.

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      CAN I CHANGE THE ADDRESS ON MY ORDER?

      If your order hasn't left the warehouse & we are notified in time then we can change the address. Please email us with new address details here -facingthegallows@gmail.com with 'CHANGE OF ADDRESS' as the subject of your mail. 

      If the item has left the warehouse, we unfortunately cannot do anything.

      Please check your address details thoroughly before ordering. 

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      WHEN WILL AN ITEM BE RESTOCKED?

      We will be keeping the Gallows LTD as exclusive as possible so often if an item sells out, it may be gone forever. Don't wait around if you see something you want! All other merch may be restocked if requested by popular demand.

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      CURRENCIES

      At this moment we can only accept payment in US Dollars - all orders will be processed at the current exchange rate and automatically deduct the correct amount from your bank account in your local currency.